Shipping policy
Shipping Policy
Overview
At Mayce Elegante™, we work to deliver your orders safely, carefully, and transparently.
📦 Delivery Time
Orders are shipped via our overseas supply chain and are typically delivered within 9–15 business days. Due to external factors such as customs procedures, public holidays, and logistics congestion, delivery may take up to 30 days.
🚫 Disclaimer
Delays that occur during delivery, including those caused by customs or the carrier, are beyond our direct control. Thank you for your understanding.
📬 Shipment Tracking
Once your order has been dispatched, a tracking number will be sent to you. You can use this number to monitor the status of your shipment.
📩 Contact
For any questions, suggestions, or support requests, please contact us:
Email: mayceelegante@gmail.com
Instagram: mayceelegante
Our customer service will respond within 24 hours.
Happy shopping! 💫